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Home » March 2010

Monthly Archives: March 2010

The Automated Doctor Will Phone You Now

By rlieu on Mar 31, 2010 in Voice

The telephone is typically used for conversations, some important and others not.  Yet, an Intel team is pioneering new ways to use the phone as a health monitoring tool- not just a communication device.  Read more.

VoiceCon Show

By rlieu on Mar 31, 2010 in Voice

M5 is at the heart of these 5 conclusions from this years VoiceCon session and they are: 1-Virtualization is real 3-The Vendor landscape has changed tremendously 7-Subscription based licensing 8-  Distributed workforces (and arguably the most important) 10-VoiceCon is changing … Continued

Getting from ideas to decisions with SAP StreamWork and Evernote « Evernote Blogcast

By rlieu on Mar 30, 2010 in Voice

Getting from ideas to decisions with SAP StreamWork and Evernote « Evernote Blogcast Evernote is one of the most powerful creativity and productivity tools out there. It allows you to grab text, websites, photos, or sound recordings and file them … Continued

We can do it « Advice As A Service

By rlieu on Mar 30, 2010 in Voice

Another good post from Seth (via M5er, Ben). We can do it This is a great post from Seth Godin on teamwork. “What do you mean we, comrade?” One of my life long friends taught me an important lesson – … Continued

Cisco’s New Router Is All About Video

By rlieu on Mar 25, 2010 in Voice

It should be interesting to see the changes develop over the next few years… “Video is not just the killer app,” Cisco CEO John Chambers said. “It enables new business models, new health care models, new productivity models.”   Cisco’s New … Continued

IT Services: Hosted VoIP vs. Premise-Based PBX: Which is the Better VoIP Provider?

By rlieu on Mar 25, 2010 in Voice

Our friends at the awesome SMB IT consulting firm, All Covered, talk a bit about the advantages of hosted VOIP. I’m sure their great experience working with M5 has shown them why hosted VOIP can have so many advantages over … Continued

2010 Is the Year of the Revenue Marketer

By rlieu on Mar 25, 2010 in Voice

“The expectation of marketers has changed,” said Jim Kanir, visionary Revenue Marketer and Chief Revenue Officer for industry-leading hosted business VoIP provider, M5 Networks. “Today’s marketers are expected to bring more to the table and significantly contribute to their company’s … Continued

The Faster Horse

By rlieu on Mar 24, 2010 in Voice

“If I’d asked my customers what they wanted, they’d have said a faster horse” —Henry Ford One of the tricks to any business is balancing the importance of customer opinion with the sheer irrelevance of customer opinion. On the one … Continued

How scavenger hunts and essay contests increase customer satisfaction – SmartPlanet

By rlieu on Mar 23, 2010 in Voice

As anyone here at M5 knows Dan loves contests. Well Christina Hernandez interviewed Dan for Smart Money’s Pure Genius series on how games are used at M5 to make company projects more fun. I’d make a contest about who has … Continued

CRM and VoIP phones

By Dan Hoffman on Mar 19, 2010 in Voice

Over the last twenty years, business operations have become more dispersed. Most mid-size businesses have deployed some kind of “front-office” software to help coordinate. This is certainly better than the old manila client records that can’t be shared, let alone … Continued

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