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Home » April 2010

Monthly Archives: April 2010

Wanted: Fully Engaged Employees – Employee Communication – Entrepreneur.com

By rlieu on Apr 29, 2010 in Voice

Wanted: Fully Engaged Employees Years of layoffs and cutbacks have taken a toll on the workforce. Here's how to get everyone back on track. By Nancy Mann Jackson | April 26, 2010 Print Email Share Get the Mag Weekly Updates … Continued

HP buys Palm- Success or Failure?

By rlieu on Apr 29, 2010 in Voice

There had been much chatter about a possible Palm acquisition- well HP finally pulled the trigger. Dan Formmer argues that it was a bad move- that there is no way to compete with the entrenched trio of Microsoft, Apple & … Continued

Would you personally buy what you sell?

By rlieu on Apr 28, 2010 in Voice

Written by Jim Kanir Over the years of working in software and high technology industries, I have sold, or supervised the sale of, many millions of dollars of services and equipment. Some sales were easy; others difficult. But last month, … Continued

PowerPoint Is Evil?

By rlieu on Apr 27, 2010 in Voice

Wired 11.09: PowerPoint Is Evil. This will make you think twice about your favorite presentation software. As excerpted from this Wired article on Edward Tufte’s famous discourse: At a minimum, a presentation format should do no harm. Yet the PowerPoint style … Continued

Blood Drive

By rlieu on Apr 27, 2010 in Voice

M5 held a blood drive yesterday collecting 30 pints of blood and possibly saving 90 lives. A big thanks to all the employees who participated and especially to Brian Klansky who helped rally the troops into participating throughout the day. … Continued

SMB Phone System Buyers Guide by Focus Research

By rlieu on Apr 27, 2010 in Voice

I noticed that M5 was featured as one of the hosted PBX providers in this phone system buyer’s guide by Focus Research. This guide is a pretty nice overview for business users in the research stages of getting a phone … Continued

Realism in UI Design – Interface vs Customer

By rlieu on Apr 26, 2010 in Voice

I found this post by way of the Daily Exhaust blog. It uses the classic book Understanding Comics by Scott McCloud to illustrate why the use of symbols and generic imagery is essential to User Interface design. The image on … Continued

Dan Hoffman live on Fox Business Gadgets & Games

By rlieu on Apr 23, 2010 in Voice

Dan met with the crew of Gadgets & Games a Fox Business web show to show off some of M5′s latest tech. His segment focused around the idea that voice for business is no longer about just phones, but about … Continued

Salesforce.com Acquires Jigsaw

By rlieu on Apr 22, 2010 in Voice

When I first heard that Salesforce had acquired Jigsaw I actually found it a bit of an eyebrow raiser. Ever since launch Jigsaw has had no shortage of controversy (see Jigsaw is a Really, Really Bad Idea by Michael Arrington). … Continued

Are we more productive or just busier?

By rlieu on Apr 22, 2010 in Voice

As employees I agree with the assertion that we’re much more distracted than we’ve ever been. It’s also true that in many industries work has slowly crept into home life (something that’s always true at a startup). But does that … Continued

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The ShoreTel Sky phones and service are so reliable, I don’t even think about them. It has freed up my time to focus on my network and employees.

Tim Patnode, IT Director Stark Automotive

We want to provide our employees with a good working environment and quality of life. The ShoreTel Sky phones enable them to be more efficient which gives them more opportunity to succeed.

Tim Patnode, IT Director Stark Automotive

An added benefit is that remote employees can enjoy all of the same rich features when working remotely as they do when in the office, which has helped improve service to our customers.

Frank Lavin, Senior Technical Advisor, Information Systems Synergis Technologies, Inc.

Our goal is to provide excellent customer service. The ShoreTel Sky phone system assists in achieving that goal.

Kim Warrick, Client Services Manager New Jersey SHARES
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