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Home » September 2011

Monthly Archives: September 2011

M5 Networks Announces Next-Generation Contact Center Solution – M5 Callfinity Contact Center

By rlieu on Sep 29, 2011 in Press Releases

New York, NY (September 29, 2011) — M5 Networks (www.shoretelsky.com), the market leader in business phone systems, announced today the launch of M5 Callfinity Contact Center, providing digital call-center functionality for its business clients and eliminating the need for an … Continued

M5 Employee Spotlight: RIT Alum Greg Koch Talks About Working at M5

By Monica Van Leer on Sep 28, 2011 in Voice

M5 Networks will be attending the RIT Career Fair this year, September 28th through the 29th. We have had some fantastic alumni from RIT join our staff. In their own words, here is why they love to work at M5. This week, Greg Koch.

M5 Employee Spotlight: RIT Alum Luz Ramirez Talks About Working at M5

By Monica Van Leer on Sep 28, 2011 in Voice

M5 Networks will be attending the RIT Career Fair this year, September 28th through the 29th. We have had some fantastic alumni from RIT join our staff. In their own words, here is why they love to work at M5. This week, Luz Ramirez.

TMCNet: M5 Networks Integrates M5 Connect Computer Telephony API with Sendouts Recruiting Software

By rlieu on Sep 26, 2011 in In the News

M5 Networks, a provider of managed business phone solutions and Sendouts, a provider of online recruiting software, announced the integration of M5′s M5 Connect CTI with Sendouts. The integration enables recruiters to streamline their recruiting process, increase productivity, and make more placements leveraging Sendouts Web-based recruiting software.

Top 3 Reasons Why Cloud Phone Systems Can Benefit the CMO

By Monica Van Leer on Sep 26, 2011 in Voice

As CMO your job is to build the corporate brand and reinforce the effectiveness of marketing programs. You need solutions that allow you to grow your brand awareness, advocacy and revenue. M5 Networks is that solution.

M5 Networks Partners With Sendouts to Integrate M5 Connect™ With Sendouts Recruiting Software

By rlieu on Sep 22, 2011 in Press Releases

With M5 Connect by Sendouts, users can click–to-dial to start a call from within Sendouts recruiting software anytime a phone number is available. Note taking is automated and real time analytics are available to help measure placement, sales and customer service success.

M5 Employee Spotlight: RIT Alum Hope Luster Talks About Working at M5

By Monica Van Leer on Sep 21, 2011 in Voice

M5 Networks will be attending the RIT Career Fair this year, September 28th through the 29th. We have had some fantastic alumni from RIT join our staff. In their own words, here is why they love to work at M5. This week, Hope Luster.

M5 Employee Spotlight: RIT Alum Kyle Dawson Talks About Working at M5

By Monica Van Leer on Sep 14, 2011 in Voice

M5 Networks will be attending the RIT Career Fair this year, September 28th through the 29th. We have had some fantastic alumni from RIT join our staff. In their own words, here is why they love to work at M5. This week, Kyle Dawson.

VoIP Planet: Hosted VoIP meets SMS

By rlieu on Sep 12, 2011 in In the News

Remember back to the late 1990s when businesses finally acknowledged that instant messaging was a useful communications tool, and took steps to bring it under management control, creating Enterprise Instant Messaging?

Well, the same thing is finally happening with another hitherto-uncontrolled communications mode: New York City-based M5 Networks—which has been quietly over the past decade building a unique, integrated business communications service suite—recently announced the availability of SMS (short messaging system) with its business IP phone service.

CRMBuyer: The Social Phenom That Was This Year’s Dreamforce

By rlieu on Sep 12, 2011 in In the News

M5 Networks took the opportunity to announce a new partnership effort with Bluewolf, an agile business consulting firm, to bring SMS messaging into the Salesforce.com picture. M5 Business SMS for Salesforce allows M5 users to send and receive text messages directly from their business phone number and integrate SMS (short message service) messages directly into their Salesforce.com CRM software. This in effect turns SMS messaging into an additional measurable service channel.

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