A recent request for information from FedBizOps.gov revealed that the U.S. Department of Veteran Affairs is working to deploy a cloud-based business telephone system, InformationWeek reported.
Monthly Archives: December 2011
During 2011, cloud computing emerged as a key enterprise and small business technology, enabling organizations to get more done while using fewer resources.
Historically, businesses approach unified communications technology as a collection of various technologies, including business phone services, videoconferencing, text messaging, email and other similar systems.
Videoconferencing and telepresence technologies are traditionally among the most expensive and difficult unified communications technologies to employ.
As more businesses work to implement cloud computing solutions in a diverse range of enterprise environments, trends are emerging to show which systems organizations tend to be moved to the cloud first.
Cloud-based systems for unified communications are becoming more popular, led by increased cloud web conferencing investments by businesses.
Many enterprise and public sector employees spend much of their time on the phone, not actually communicating to anybody.
Business phone services centering around voice over IP technology, cloud telephony systems and unified communications have been growing in popularity in recent years.
Companies that invest in VoIP and hosted VoIP solutions for their call center and business phone services gain significant technological capabilities that may not be as easily accessible with legacy telephony systems, the Worcester Business Journal reported.