Sponsor and exhibitor of this UMB Everything Channel Event New York (March 1, 2012) — M5 Networks (www.shoretelsky.com), the market leader in cloud communications for business, today announced that it will be a sponsor and an exhibitor at XChange Solution … Continued
Monthly Archives: February 2012
Hosted by Everything Channel, the XChange Solution Provider event gives IT vendors and solution providers a chance to meet, network and discuss business growth and new products.
KPMG, an audit, tax and advisor services company in the United States, recently released a survey that found that cloud solutions, such as hosted PBX, are growing as a cost savings option for government executives around the globe.
While only a small percentage of businesses have deployed unified communications solutions, the service is growing in popularity.
On Thursday, March 1st at 1:00 PM EST, I’ll join Scot Lake, Senior Learning Analyst for Brandon Hall Group, as he discusses key practices for improving sales by integrating your Learning Management System with your CRM.
Unified communications solutions are one of the most effective ways to increase productivity, collaboration and reduce IT costs in a business.
While many businesses explore managed VoIP solutions for cost savings and quality benefits, call recording options may provide just as many improvements.
A new survey from market researchers at Ovum reveals that most companies use customer satisfaction to assess the success of their contact centers.
Amongst trends such as social media initiatives and mobility, a move to the cloud may be the shift in unified communications that stands out the most for this year.
Earlier this month, ShoreTel announced its intention to acquire M5 Networks. The highlights of the deal include an M5 valuation of $160M (estimated to be about four times revenue), of which about half will be paid in cash. ShoreTel intends to operate M5 as a subsidiary, with key M5 management remaining. This was, in my opinion, a fairly significant announcement for ten reasons.