Cloud VoIP can help cut costs while improving operations
Cloud communications can provide vital cost savings while still supporting company growth, flexibility and other important benefits, according to Dynamic Business.
Monthly Archives: April 2012
Unified communications provides for productivity even on vacation
While many professionals take time off in the summer, for some, the season remains busy. However, cloud-based unified communications solutions can allow these workers to enjoy some time away from the office without missing important deadlines.
Call center isn’t dead yet
While some experts believe that the call center may soon see its end due to increased smartphone adoption, Mashable contributor Jeff Valentine knows better. He says call centers won’t fade away, but will adapt to new customer service needs to continue providing support.
Just a Lead Singer in a Rock and Roll Band | Interview with M5′s Amanda Hughes
We’re kicking off the week with an interview with Amanda Hughes, an Account Executive in our New York City office. She and her band mates from f-Franko are just polishing up their act for Thursday’s Battle of the Bands. Join us to see how M5 does corporate learning.
Embracing the Jiu-jitsu Challenge | Interview with M5’s Tim Fuller
I’ve had a great time this week chatting with M5ers who have participated on our M5 Rock and Jiu-jitus programs. We’re all getting very excited for our May 3 customer appreciation event and birthday party. Today I spoke with Tim Fuller an Account advocate in our Rochester office about his experiences with the Jiu-jitsu program. He helped me understand how the program helped him, not only with learning, but also with overall wellness.
Small team collaboration best test of unified communications
Unified communications solutions provide a variety of benefits for businesses like improved video, voice and other collaboration tools.
The Var Guy: Channel Program Roundup
Howdy, and welcome once again to the Channel Partner Program Roundup, our weekly collection of goings on in the partner community. This week, we’ve got news from SmartDeploy, M5 Networks and Power Assure, so saddle up and let’s get riding. M5 Networks: The cloud division of UC … Continued
Unified communications growth attributed to consumerization
Unified communications and other IP and cloud-based telecommunication solutions are growing in popularity due to benefits like reduced IT costs, improved mobility and teleworking opportunities for professionals and overall productivity increases.
VoIP PBX adoption steadily increasing, but not always as a primary tool
While many businesses are increasing voice over IP adoption, not all are implementing it as their primary communications tool.
M5 Jiu-Jitsu Program Highlight the Importance of Motivation | Interview with M5’s Ben Irvine
As you might imagine, not all of the original members of M5’s Jiu-jitsu program are still participating. As part of my series of interviews leading up to our customer appreciation and corporate learning event on May 3 in New York City, I wanted to chat with people who finished the program as well as some who didn’t. Our Divisional Vice President of Operations, Ben Irvine, shared what he learned from the program as well as why he decided to drop out.