While the cost benefits of VoIP service can be quantified by curious parties, the productivity gains that are often cited as the solution’s primary benefit are not so much.
Monthly Archives: May 2012
ContactBabel, an independent contact center analyst firm, recently released a study showing that virtual and cloud-based centers have shorter queue times and fewer problems associated with call spikes than non-cloud centers.
The flexible nature of unified communications provides important benefits for companies deploying a UC solution.
Online phone service is growing in popularity for businesses for many reasons.