ShoreTel Sky » We make business phone systems & hosted VoIP apps with an experience that our users love.

How UC improves the contact center

By admin on Jun 13, 2012 in Hosted Communications

Unified communications offers numerous benefits for a contact center, upgrading telecom systems and providing support for high-demand service mediums, such as real-time chat.

Client Testimonials

We want to provide our employees with a good working environment and quality of life. The ShoreTel Sky phones enable them to be more efficient which gives them more opportunity to succeed.
Tim Patnode, IT Director Stark Automotive

The fact that we successfully transitioned to a new phone system during our busiest time of the year speaks volumes about ShoreTel.
April Picon, Operations Manager Cable Scope

ShoreTel Sky performs exactly as they said they would and exactly as we hoped. Voice is central to Aquent success and we believe we have a partner that can support and facilitate our ongoing growth.
Larry Bolick, CIO Aquent

ShoreTel Sky phones provide us with a priceless competitive advantage – the ability to personalize calls with candidates through the integration with our CRM.
Royice Franklin, Recruiting Director Abacus Services Corporation

Monthly Archives: June 2012

How UC improves the contact center

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