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How UC improves the contact center

By admin on Jun 13, 2012 in Hosted Communications

Unified communications offers numerous benefits for a contact center, upgrading telecom systems and providing support for high-demand service mediums, such as real-time chat.

Client Testimonials

I think once you put the whole package together, and the time and money you save by not having to manage your own system I think it totally makes up for any extra costs.
Willy Jones, Product Support Manager Cakewalk

I am amazed at how something as basic as a phone system has so dramatically transformed our business.
Dom Pernai, President Cornerstone Solutions

ShoreTel Sky helped us configure our phones to meet our exact requirements and have gone above and beyond what I expected.
Joseph Larizza, Chief Administrative Officer Fieldpoint Private

The depth of integration with Salesforce.com is a unique benefit of the ShoreTel Sky system, providing instant visibility into account data.
Joseph Larizza, Chief Administrative Officer Fieldpoint Private

Monthly Archives: June 2012

How UC improves the contact center

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