Monthly Archives: July 2012

When M5 was invited to conduct a demonstration for Abacus, it was apparent that the services it could offer would justify abandoning the current phone system. The integration capability, mobile workforce options, reporting features and training enablement were features Abacus couldn’t pass up. “We realized we could have the best of both worlds in terms of quality and functionality,” says Franklin. “The integration of M5 technology and JobDiva makes us a powerhouse when it comes to recruiting.”

We want to thank everyone who took the time to join us for yesterday’s webinar about ShoreTel Mobility. We are so happy that so many of you could make it. Due to the large tunout, there were quite a few questions asked by attendees that we weren’t able to answer in the time allotted. We’d like to take a few minutes and answer those questions now.

In a recent LinkedIn poll, 52% of sales managers said reps don’t use their company CRM like they want them to. Yikes! You can have the best CRM implementation in the world and it just doesn’t matter if sales people won’t use it.

Recently, Russell Sarder, author, and CEO of NetCom Learning sat down with our Dan Hoffman to discuss building a strong leadership team. Dan discusses his leadership style and what makes a good leader in general.

A couple of weeks ago when we announced the launch of ShoreTel Mobility for our cloud customers, we expected people to be interested. After all no trends are more powerful in IT right now than cloud computing, mobility and BYOD. We think that the best way to answer all of your questions about ShoreTel Mobility is to let you see the app in action.

GetVoIP.com is a pioneering news blog and VoIP provider directory, that addresses all topics of the VoIP industry, while offering guidance and assisting VoIP shoppers in finding the perfect VoIP provider. This summer they are offering a chance to win $500.

An application programming interface (API) is a specification for use as an interface to allow software components to communicate with each other. A software company releases its API to the public so that other software developers can design products that integrate with, pull data from or control its service.

Ever notice that the worst place to handle business calls on a smartphone can be inside the office? Cell reception is often terrible in buildings causing poor audio quality and dropped calls.

The proliferation of smart devices and the bring-your-own-device trend have given knowledge workers more freedom than ever to work where we are most productive, inside the office or out. Tools like Find Me/Follow Me make it easy to forward business calls to your smartphone, but for years we have accepted the fact that if you return a call with your smartphone, your business contact will have your personal phone number.