Consumers recognize cloud benefits despite lack of knowledge
According to a recent survey conducted by Wakefield Research for Citrix, the majority of over 1,000 Americans did not know what “the cloud” referred to.
Monthly Archives: August 2012
New York Times | Tech Firms in Manhattan Trade Trendy Lofts for Midtown Bargains
ShoreTel, a communications company that counts Shake Shack among its clients, also recently signed a lease for a full-floor space. It will replace the company’s 15,000-square-foot office at 245 West 17th Street in Chelsea, a 12-story loft building that will be converted to apartments, said Heather Bennett, a ShoreTel vice president.
Mobile marketing becoming more popular among businesses
Integrating a mobile marketing plan should become a priority for businesses that want to stay ahead in their industries and enhance their brands.
VoIP is changing the future of business calls
Voice over internet protocol (VoIP) offers small businesses a phone system that reduces the risk of clarity issues and connectivity problems. According to experts, VoIP will change the future of business calls.
Team Building and Community Building with Citymeals
When the Network Operations Center (NOC) group within the Shoretel Cloud Division got together recently for training and team building, bowling, golf and gaming wasn’t part of the weekend agenda. Instead, the group wanted to do something together that would make a difference in the Manhattan community. It chose to volunteer for Citymeals, one of the largest meals-on-wheels programs in the U.S. Citymeals provides 1.8 million meals to more than 16,500 elderly New Yorkers each year.
Passwords necessary to ensure cloud computing security
When using cloud computing services, a password can provide protection against a hacker’s attempts to control information.
BYOD use rises among businesses
The popularity of the bring your own device (BYOD) movement has introduced a shift in client computing, according to Gartner.
Customer interaction can improve with social CRM
The introduction of social media has presented businesses with new outlets to contact consumers. Social customer relationship management (CRM) can provide companies with the opportunity to gain valuable consumer insights.
Tropical storm reinforces need for disaster recovery plans
The fear induced by Tropical Storm Isaac may serve as a reminder to small business owners of the importance of disaster recovery plans.
Businesses should place security measures on mobile devices
As the business world continues to embrace the bring your own device movement, IT departments are encouraged to institute security measures and company policies to keep mobile data safe from possible breaches.