We regret any inconveniences our customers and partners may have suffered as a result of the technical difficulties we encountered yesterday. Our focus now is on understanding what happened and how it can be avoided in the future. Transparency is very important to us and we intend to share the reason(s) for the problem and provide a chance to ask questions.
Monthly Archives: September 2012
Although there are many benefits to be gained by changing to a VoIP infrastructure, in order to enjoy the advantages you must know how to avoid the pitfalls that can end up costing, instead of saving you money. Here are a few tips on some of the mistakes you should avoid to ensure you end up with a reliable VoIP provider that offers more advantages than disadvantages.
Today is an exciting day for all of us on the ShoreTel Sky team. Not only is it the first day of salesforce.com’s annual user conference, Dreamforce, it is also the first day that we will be demonstrating our latest computer telephony integration for Salesforce, ShoreTel Sky AppFuse. ShoreTel Sky AppFuse represents the next generation of computer telephony integration with CRM. By taking advantage of the Salesforce cloud-to-cloud adaptor. It product supports an unprecedented level of integration between the ShoreTel Sky cloud-basedphonesystem, ShoreTel Sky Contact Center and Salesforce.
This year, we’ll focus on how Salesforce + Next Generation Voice = The Intelligent Enterprise. We’ll also be unveiling the next generation of cloud-to-cloud telephony integration for Salesforce. Here’s where to find us at the event: Sponsorship/Exhibit Details: Booth #301: Silver sponsor. … Continued
If you’ve visited our website, called us or dropped by our office lately, you’ve probably notice that the company formerly known as M5 Networks has now fully incorporated the ShoreTel brand. We’ve also introduced the name ShoreTel Sky for our … Continued
Yesterday is the last day we used the name “M5.” For me, it is a bit bitter sweet. I couldn’t be happier that we are part of the ShoreTel family and that we are fully embracing the brand. But, together … Continued