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Monthly Archives: November 2012

Boston Celtics vs. Brooklyn Nets – Premise vs. Cloud – Everyone Wins!

By Amber Newman on Nov 30, 2012 in Blog, Voice

This Wednesday, we had the unique opportunity to host a group of reporters and analysts at the Boston Celtic’s game. The Boston Celtics are a customer of our on-premise business phone solution. They took on the Brooklyn Nets, a customer of ShoreTel Sky’s cloud-based solution. We were joined by IT executives from both teams and despite the intense cloud vs. premise rivalry, all of the violence remained on the court.

Brent Chats with No Jitter about AppFuse for Salesforce – Video

By Amber Newman on Nov 26, 2012 in Blog, Voice

During our recent ShoreTel Champion Partner Conference in Orlando Florida, Brent Barbara, our Sr. Director of Alliances and Solutions Engineering, had the opportunity to chat with Sheila McGee-Smith about AppFuse for Salesforce, our next generation cloud-to-cloud computer telephony integration with Salesforce.

ShoreTel Champion Partner Conference 2012

By Amber Newman on Nov 8, 2012 in Blog, Voice

The ShoreTel Champion Partner Conference 2012 is in full swing. This morning, Dan Hoffman, ShoreTel’s Cloud Division President, participated in the key-note address and spoke about the rapidly growing market for cloud-based unified communications.

Another Storm Expected – Quick Tips to Stay Connected

By Amber Newman on Nov 6, 2012 in Blog, Voice

It won’t be another Sandy, but a low pressure system will move up the East Coast after gaining strength late Tuesday. The National Weather Service predicts it will bring heavy rain, wet snow and gusty winds to parts of the … Continued

Staying Sane While Working from Home

By Amber Newman on Nov 2, 2012 in Blog, Voice

Yesterday we posted tips for managing your office phones while you aren’t in the office.  This blog isn’t about your phone; it’s about your brain.  Given the impact of hurricane Sandy, lots of people will be working from home over the next few days … Continued

Specific Tips for Working Remotely

By Amber Newman on Nov 1, 2012 in Blog, Voice

Our New York team is working from their homes, homes of friends with power, Starbucks, you name it. Here are some very detailed suggestions about how you can do the same.

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Client Testimonials

We were on a tight budget and timeframe, ShoreTel Sky was able to give us everything we needed so we can provide excellent customer service.

Kim Warrick, Client Services Manager New Jersey SHARES

Prior to ShoreTel Sky, we assumed that we couldn’t use a customer service representative for two jobs without sacrificing phone coverage. Once we saw the data, we realized that it was in fact, possible.

Calvin Sullivan, Chief Operations CM&F Group

Because we have a managed phone system, all I have to do is call ShoreTel to order the new phones and use the online portal to send them programming requests that they complete offsite. That’s a huge time and cost saver for our IT staff and ensures phones are customized and working quickly.

Vida Shaver, IT Manager Cargo Airport Services

The fact that we successfully transitioned to a new phone system during our busiest time of the year speaks volumes about ShoreTel.

April Picon, Operations Manager Cable Scope
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Where are we going to be next?

Cystic Fibrosis Foundation Great Strides Walk – Texas
04/20/13 - 10/19/13 | Greater Austin Area, TX

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