Senate Bill 1161 recently passed the California Senate and only needs Governor Jerry Brown’s signature to become state law. The bill seeks to preempt the California Public Utilities Commission (CPUC) and other state entities from regulating Voice over Internet Protocol (VoIP)-enabled voice and data transmissions unless expressly authorized by federal law and state statute.
Author Archives: Benjamin Irvine
ShoreTel commissioned the Aberdeen Group, Inc. to perform an independent NPS survey of ShoreTel Sky phone service customers. The results were great – ShoreTel Sky currently has an NPS of 49 – one point below a world-class result of 50 NPS.
Verizon workers who are members of the Communication Workers of America and the International Brotherhood of Electrical Workers appear likely to strike within the next couple of weeks if an agreement on contract terms can’t be reached.