Keith Nealon

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Why Everyone Needs a Turn Manning the Support Queue

By Keith Nealon on May 20, 2013 in Blog, Voice

I’ve learned a lot of tough lessons in business over the years, but one stands out as the cornerstone of success. Through good times and bad, at the end of the day, if you don’t have happy customers, you don’t … Continued

Modern Office Space for a Modern Company

By Keith Nealon on Mar 6, 2013 in Blog, Voice

From the moment that I joined ShoreTel’s Cloud Division (then M5 Networks) it was clear that we were outgrowing our New York City office space in Chelsea. Our space on the 9th floor was completely full so we were using … Continued

Client Testimonials

The reliability and quality of the ShoreTel Sky phones and the immediate support we receive from ShoreTel Sky has been superior. I expected it would run smoothly, but it has gone above and beyond.
John Bellos, Dir. of Technical Support Sneakers Software

Prior to ShoreTel Sky, we assumed that we couldn’t use a customer service representative for two jobs without sacrificing phone coverage. Once we saw the data, we realized that it was in fact, possible.
Calvin Sullivan, Chief Operations CM&F Group

Rather than having to remember home office numbers, employees at the main office can simply dial 4-digit extensions. It has truly virtualized our offices, improving inter-office communications.
Frank Lavin, Senior Technical Advisor, Information Systems Synergis Technologies, Inc.

ShoreTel Sky phones provide us with a priceless competitive advantage – the ability to personalize calls with candidates through the integration with our CRM.
Royice Franklin, Recruiting Director Abacus Services Corporation

Why Everyone Needs a Turn Manning the Support Queue

Modern Office Space for a Modern Company

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