Your Phone Still Reigns Supreme Most companies will say their customers are their number one focus. In fact, according to Forbes.com 72% of CEOs said they are focusing on improving customer individualization and responsiveness. Countless dollars are spent trying to understand and … Continued
Author Archives: Nancy Zambrano
Content Marketing Journalist at ShoreTel
Nancy Zambrano is ShoreTel's full time on-staff reporter. Nancy's focus is on writing compelling content and reporting on hot topics that relate to modern companies. Nancy works out of the Austin office and travels to many of our events and outings across the country to "report" on those.
She is a 10-year veteran news reporter and anchor. Before joining ShoreTel Nancy was a General Assignment reporter for FOX 26 News in Houston, Texas. Nancy also spent more than five years at FOX 7 Austin as a reporter and fill-in anchor. While in Austin she traveled to El Dorado to cover the raid on polygamist Warren Jeffs’ FLDS compound. She also rushed to Fort Hood for the mass shootings in 2009 and covered a number of hurricanes in the Gulf. Her stories and live reports were frequently featured on Fox News Channel.
Nancy is originally from Miami, FL and attended the University of Florida. She has a degree in Telecommunication News and a minor in International Relations.
Before taking her first on-air reporter job at KMID-TV in Midland, TX Nancy spent time in a number of newsrooms including WFOR-TVand the Univision Network in Miami, WCJB-TV and NPR Radio in Gainesville, FL.
Nancy enjoys running, checking out local trails and participating in race events. She also enjoys the local food scene, and of course rooting on her Florida Gators.
Business owners always have a million things to worry about to get their business going. From buying an IP phone system, getting office space, implementing applications like salesforce.com, and determining the budget for everything…the list seems endless. And not everyone … Continued
A Traditional Sport With A Modern Twist Football is has become as much about entertainment as the actual game. Fans want to buy and wear team merchandise, see live entertainment during half time and watch players dance in the end … Continued
Cloud technology has changed the implementation methods of how we communicate and conduct business. Specific hardware can be replaced without affecting the user experience. In fact, the cloud enables organizations to better control the content and associated metadata it creates, … Continued
At the end of the day, the key to becoming a modern company is to communicate like one. After all, legacy equipment and antiquated technologies not only impede business processes and hamper customer service, but they also keep your company … Continued
ShoreTel recently announced we are expanding our UCaaS solutions portfolio with their new 400 series IP phones for ShoreTel Sky. The phones are already shipping from qualified ShoreTel partners and have been available since November 2013 for on-premises customers. What … Continued