Migrating from legacy PBX to a cloud-based unified communications solution can be a big step for a company. With so many different options and benefits, the move can be complex, and it is important for a company considering UC to have a clear idea of how to meet business needs and still achieve the cost savings these solutions promise.
While this may be an easy step, as cloud-based UC is flexible and customizable, by taking these processes very seriously and carefully choosing the tools that it will best utilize, a company can significantly improve the savings by moving to VoIP PBX and other IP-based solutions, according to a new report by Osterman Research.
The research firm found that a "best-of-breed" approach to UC, one that carefully combines the necessary tools for business operations without adding on any excess services, can not only avoid unneeded costs, but actually reduce costs as well, with less power consumption and avoiding replacement of unneeded systems.
A properly implemented UC solution will provide numerous benefits for a business, but none as important as lowering IT budgets and improving employee productivity.