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Home » Industry News

Industry News

Cloud services continue to disrupt enterprise operations

By Chris Bartik on May 20, 2013 in Cloud Computing for Businesses

Cloud services continue to disrupt enterprise operations

Enterprise executives are realizing that the cloud can help them step out of the box to stay competitive with the rest of the organizations in their respective industry.

Upgrading to IP voice may be critical to survival

By Nate Pruitt on May 17, 2013 in Business Communications

Upgrading to IP voice may be critical to survival

As the technologies in the business and consumer worlds continue to blend, decision-makers need to prepare for changes.

Overcoming myths regarding hosted PBX solutions

By Michael Freeman on May 15, 2013 in Hosted Communications

Overcoming myths regarding hosted PBX solutions

The business phone system landscape is much more diverse than it has ever been, as enterprises now have a choice as to which solution to deploy.

Mobility is changing how businesses communicate

By Amber Newman on May 13, 2013 in Business Communications

Mobility is changing how businesses communicate

As the demand to support a remote workforce grows in the enterprise, the way in which employees communicate with colleagues and customers is changing.

Ensure enterprise cloud use is properly managed

By Amber Newman on May 13, 2013 in Cloud Computing for Businesses

Ensure enterprise cloud use is properly managed

While the cloud can introduce significant benefits to the enterprise, its unmanaged growth can also bring about new governance complications.

What goes into a disaster recovery program?

By Chris Bartik on May 10, 2013 in Communication Disaster Recovery

What goes into a disaster recovery program?

Disaster recovery initiatives call for a lot of time and maintenance, forcing decision-makers to plan ahead and thoroughly understand their policies.

Cloud projects require diligent planning

By Michael Freeman on May 7, 2013 in Hosted Communications

Cloud projects require diligent planning

Enterprises around the world are leveraging hosted PBX solutions, external storage and other cloud technologies in an effort to improve operations, reduce costs and embrace a more agile approach to adapting to future IT services.

Cloud disrupts business operations on multiple levels

By Amber Newman on May 2, 2013 in Cloud Computing for Businesses

Cloud disrupts business operations on multiple levels

Enterprises around the world are reinventing their infrastructure due to the emergence and proliferation of cloud computing technologies, which can transform traditional storage solutions, business phone systems and everything else in between.

Keeping contact center priorities intact

By Michael Freeman on Apr 30, 2013 in Business Communications

Keeping contact center priorities intact

The contact center plays a vital role in a company’s ability to keep existing and prospective customers engaged with the organization and satisfied with the level of service they are receiving.

Tomorrow’s workers demand flexibility

By Michael Freeman on Apr 26, 2013 in Business Communications

Tomorrow’s workers demand flexibility

Today’s business world is much different than that of the past, as enterprises now have the opportunity to leverage advanced office phone systems, cloud computing and other innovative tools that support the ability to carry out operations in new ways.

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Client Testimonials

It was obvious that a hosted VoIP solution would not only end up saving us money in headcount requirements, but it would offer us more features, better reliability and less maintenance.

April Picon, Operations Manager Cable Scope

I am amazed at how something as basic as a phone system has so dramatically transformed our business.

Dom Pernai, President Cornerstone Solutions

Rather than having to remember home office numbers, employees at the main office can simply dial 4-digit extensions. It has truly virtualized our offices, improving inter-office communications.

Frank Lavin, Senior Technical Advisor, Information Systems Synergis Technologies, Inc.

We have a large number of employees who travel from site to site. They enjoy the fact that they can take their phone numbers with them so they don’t have to rely on cell coverage or forward calls to a different number. Users simply log into a phone at any of our sites and it’s automatically programmed to them.

Tony Hakes, Help Desk Supervisor Sotera Defense Solutions
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