“After a year of significant changes at ShoreTel — not least the company’s big-bet acquisition of hosted VoIP player M5 Networks this past spring — ShoreTel partners are applauding the scrappy UC company’s ambition. But they caution ShoreTel that the real work is still to come: maintaining growth while aligning channel strategies to help partners attack both on-premise and hosted opportunities.
ShoreTel partners interviewed by CRN this week said that what they hope to hear from ShoreTel during its annual Champions partner conference, kicking off Tuesday in Orlando, is that it has the systems and strategies in place to preserve the momentum it’s built over the past two years, which have been the most ambitious in the company’s 16-year history.
ShoreTel Sky will be a closely watched piece of the ShoreTel portfolio in the next year, as ShoreTel expands distribution of services through the broader base of partners and also releases products specific to the integrated platform, such as the AppFuse application integration product it debuted at Dreamforce in September.”
Read more at CRN.