ShoreTel Sky Solutions for Professional Services Firms
Develop and maintain key relationships
Successful business services firms know that building and maintaining excellent client relationships key. Whether providing facilities, personnel, waste management, or security services, the services firm must be viewed as a trusted partner.
Large contracts to provide business services often require executive-to-executive contact. The company procuring the service needs to be assured that when an issue arises, resolution is just one phone call away. Executives often need to be available to resolve small issues quickly to retain and expand the business.
The ShoreTel Sky phone system meets the needs of business services teams by offering:
- Flexibility – With customizable Find Me/Follow Me controls, you decide how particular calls are handled, making you always available, or not.
- Unity – Simplify your life with seamless virtual offices. Just log in from any phone and go. Improve your client experience with consistent four-digit dialing between offices and remote locations.
- Management – Work together to Improve results, enhance training and ensure compliance, using eavesdrop, whisper and barge tools from any location.