Restaurant, Food and Beverage Phone Systems
Food & Beverage Customers Love ShoreTel Sky
Guest Experience Starts with the Reservation
Providing outstanding customer service to diners can begin long before they walk in the door. Clients call to make reservations, place take-out orders, book events, inquire about the menu or just ask for directions.
The ShoreTel Sky solution is a great way to create a lasting first impression by using our flexible staffing and call routing features to ensure that each customer receives the best possible service. ShoreTel Sky also maximizes productivity related to vendor relations with features like voicemail to email transcription and fax services.
- Call Coverage – Every call is important. Utilize all of your resources with flexible teams, and seamlessly distribute calls across locations or mobile phones. Increase or decrease the number of people who take calls as business conditions demand.
- Marketing Campaign Management – ShoreTel Sky helps you identify which marketing campaigns are most successful and which channels are driving business.
- Intelligence – Hello, Is anyone there? Do you know how often a client or prospect calls you, but it unable to reach a “real” person? With the Live Answer Service Metric, ShoreTel Sky business phone solution customers can tell exactly how many calls reach a person, regardless of which line is called or how many auto-attendants are used to direct the call.
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“Our old phone system literally caught on fire. We switched to ShoreTel Sky and within a couple of days they were able to get us up and running.”
“We have a great phone system that works really, really well.”