Medical Phone Systems
Positive Patient Engagement Starts with the First Call
ShoreTel Sky Medical Phone Systems Help Doctors Offices and Physician Practices Stay Competitive
Pro-active, service-focused patient communications are mission critical. Don’t risk jeopardizing a valuable relationship with poor patient engagement. Instead, delight your clients with your attention to communications detail.
Equally important is your care team’s ability to collaborate.The ideal doctors phone system is a healthcare communication solution that streamlines practice workflows, maximizes patient revenue, and reduces operational overhead.
Precision Tools for Clinical Transformation
ShoreTel Sky offers a fully hosted, end-to-end cloud phone system that unifies communications for your entire practice. From the phones, to the software to our world-class customer support, our medical phone systems are quick and easy to install and use. From contact centers that serve multiple locations, to mobility solutions that connect care teams via smartphones and tablets, to integrations with customer relationship management tools, we’ll keep your communications healthy.
ShoreTel Sky provides automated call routing, queuing and messaging options that easily accommodate variable hours, staffing and call volume levels. You can offer callers self-service options that give them the answers they need, faster, and intelligent out-bound call automation that makes pro-active patient engagement easy to administer. Communicate with staff instantly via instant messaging, extension dialing and mobile devices to ensure highest care.
Rx for Mission-Critical Collaboration
Here’s why doctors trust ShoreTel Sky with their medical phone system needs:
- Reduce patient no-shows: Patients appreciate reminder phone calls—and your operation appreciates the schedule continuity. ShoreTel Sky fully automates out-bound patient appointment reminders and addresses the challenge of patient no-shows.
- Manage multiple locations with ease: ShoreTel Sky unifies communications across an unlimited number of locations, providing a single medical phone system for all users
- Consolidate patient support services: ShoreTel Sky has contact center functionality built right in. Centralize patient appointment management, billing support, satisfaction surveys, test result delivery and more.
- Enable staff mobility: Improve access to staff members who travel between locations, and increase responsiveness to patients. With ShoreTel Sky, dispersed teams can use their own mobile devices but stay part of the unified medical phone system with extension dialing, call transfer, messaging and conferencing
- Support the health of your practice: Keep your practice financials healthy by reducing communication waste, improving patient engagement and streamlining care processes