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Home » Hosted VoIP Customers » Staffing – VoIP Customers

Staffing – VoIP Customers

Phone Solutions for the Staffing and Recruitment Services Industry

An outstanding and consistent customer experience

Staffing firms need to develop and manage client relationships, maximize resource utilization and improve operational efficiency. ShoreTel Sky for Staffing is a comprehensive set of cloud-based solutions designed to meet the unique challenges of staffing organizations.

Today, the key to success in staffing is flexibility. Winning companies will be able to reorganize teams around service specialties and not be limited by geography. They will be able to expand or contract as conditions demand without damaging their market presence. And most importantly, they will provide an outstanding and consistent customer experience.

Call Coverage

Every call is important. Utilize all of your resources with flexible teams focused on targeted industries and seamlessly distribute calls across offices or remote agents.

Unity

Simplify and make your applicant and client experience more consistent with four digit dialing between offices. Improve the recruiter’s experience with hoteling. Just log in from any phone and go.

Integration

The ShoreTel Sky solution integrates with the most popular applicant tracking systems including; Bullhorn, JobDiva, MaxHire, PCRecruiter and Sendouts.

Training

Improve agent performance through enhanced training using eavesdrop, whisper and barge tools from any location.

Business Continuity

In the event of an emergency, easily re-route calls to another office, remote location or cell phones. Get voice mail alerts and transcriptions so you can return calls quickly.

ShoreTel Sky Staffing Technology Partners

  • Bullhorn
  • InsightSquared
  • JobDiva
  • MaxHire
  • PCRecruiter
  • Sendouts

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  • Eric Roberts Associates Customer Success Story
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Client Testimonials

Prior to ShoreTel Sky, we assumed that we couldn’t use a customer service representative for two jobs without sacrificing phone coverage. Once we saw the data, we realized that it was in fact, possible.

Calvin Sullivan, Chief Operations CM&F Group

We have a large number of employees who travel from site to site. They enjoy the fact that they can take their phone numbers with them so they don’t have to rely on cell coverage or forward calls to a different number. Users simply log into a phone at any of our sites and it’s automatically programmed to them.

Tony Hakes, Help Desk Supervisor Sotera Defense Solutions

It was obvious that a hosted VoIP solution would not only end up saving us money in headcount requirements, but it would offer us more features, better reliability and less maintenance.

Tony Hakes, Help Desk Supervisor Sotera Defense Solutions

Going to ShoreTel Sky was an enormous step forward for us. It’s a modern, complex system in that it’s infinitely customizable so we appreciate that ShoreTel Sky has knowledgeable people who take the time to understand us and how we need things to work. We couldn’t have grown this fast without their support.

John Rote, Vice President of Customer Experience Bonobos
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Where are we going to be next?

Cystic Fibrosis Foundation Great Strides Walk – Texas
04/20/13 - 10/19/13 | Greater Austin Area, TX

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Client Support

  • Support Center
  • email: skysupport
  • tel: 1-877-654-3573

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Headquarters

  • ShoreTel Sky
  • 1385 Broadway
    7th Floor

    New York, NY 10018
  • tel: 646-230-5000
  • fax: 646-230-5001

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