Seamless Phone Integration for Improved Productivity and Transparency
Las Vegas, NV (September 22, 2011) –M5 Networks, the market leader in managed, business phone solutions and Sendouts, the leading, single source provider of online recruiting software, today jointly announced the integration of M5’s award winning M5 Connect CTI (Computer Telephony API) with Sendouts. M5 Connect by Sendouts seamlessly joins recruiting software and the business phone for the best possible information management and efficiency. Integrated telephony features, once only available in the call center, are now accessible to all Sendouts users. The combined solution gives management a never before available view of critical business metrics.
Sendouts web-based recruiting software helps recruiters streamline their recruiting process, increase productivity, and make more placements. The announcement was made at the 2011 National Association of Professional Services (NAPS) annual conference. M5 can be found in booth #30, while Sendouts is located in booth #6.
With M5 Connect by Sendouts, users can click–to-dial to start a call from within Sendouts recruiting software anytime a phone number is available. Note taking is automated and real time analytics are available to help measure placement, sales and customer service success.
“Sendouts helps increase productivity by putting tools right at the recruiter’s fingertips,” said Brent Barbara, M5’s Vice President of Innovation and Integration. “M5 Connect adds perhaps the most important recruiting tool, the telephone, to the Sendouts toolbox.”
“Adoption of a business system like Sendouts, depends on providing tools of value to the users,” says Brian Hopcraft, President & CEO of Sendouts. “By automating call record entry and making notation an intuitive part of placing a phone call, we’ve simplified the job of the recruiter, while at the same time, greatly improved the system’s ability to provide management a window into the activities that drive the business.”
Customers immediately recognize the benefit of this integrated approach to recruiting. “Eliminating the gap between the telephone and our applicant tracking system, M5Connect by Sendouts, makes it possible to improve the system’s data and analytics, while simultaneously satisfying our recruiters need for speed and ease of use,” said Jamie Schwartz, President & Chief Operating Officer of the Haley Stuart Group of companies. Haley Stuart Group provides specialized executive search and professional staffing services for select functional disciplines, markets and industries.
M5Connect by Sendouts is an example of how leveraging a unified-desk setting, can greatly increase transparency and efficiency to drive better placements and increase sales.
Visit /products for more information on the integrated solution.
About Sendouts
Sendouts is the leading, single source provider of recruiting software for third party staffing and recruiting firms. Sendouts web-based recruiting software enables recruiting firms to streamline their recruiting process, increase productivity, and make more placements. Additionally Sendouts provides unparalleled training and support and is backed by an industry leading 98% customer satisfaction rate. Sendouts clients on average achieve an internal growth rate of 48% and increase job order fill rates by over 20%. Sendouts helps more than 1,000 firms automate and manage the entire recruiting process, from sales to final placement. For more information, visit http://www.sendouts.com or call 877-309-5222.
About M5 Networks
M5 Networks, the market leader in business phone systems, is redefining what a business phone system can do by offering a wide range of solutions for all types of businesses and needs. From managing a sales force to a call center, M5 Networks’ client-focused, cloud-based solutions allow businesses to work the way they want to, while connecting them to their customers and integrating their business-critical applications. Headquartered in New York City, industry-award winning M5 Networks pioneered hosted VoIP in 2000 and today provides more than 1,800 companies with enterprise-class phone systems. For more information, please visit www.shoretelsky.com.
Contact:
Matthew Caldecutt
DKC Public Relations, Marketing & Government Affairs
212/685-4300