Enhances Product Suite for Sales Effectiveness
New York, NY (December 6, 2011) — M5 Networks, the market leader in cloud communications for business, announced today the release of M5 Connect for Salesforce version 4.0. M5 Connect for Salesforce.com is part of M5’s family of products for sales productivity and effectiveness. The new version introduces support for the Google Chrome browser as well support for the latest versions of Internet Explorer and Firefox.
“Even in this digital age, the telephone system is still the primary tool for bringing sellers and buyers together. Our Salesforce.com integration maximizes the value of each call,” said Brent Barbara, VP of Innovation and Integration for M5 Networks. “People rely on Salesforce.com because it gets results and puts the focus where it belongs, on sales and service, not administration. We share this philosophy”
“M5 is committed to empowering our customers to work how they want, so it is important for us to give them as many options as possible,” said Mr. Barbara. Expanded browser support is just part of this effort.”
M5 Connect for Salesforce.com enhances sales effectiveness by unifying the data in Salesforce with intelligence from the phone system. The solution also increases productivity with;
- Click–to-Dial – Users can start a call from within Salesforce.com anytime a phone number is available.
- Inbound Screen Pops – Lead or contact information is displayed before the call is answered.
- Automatic Note Taking – Users are prompted for call notes and wrap up codes each time the phone is dialed
- Real Time Analytics – Managers can easily measure representative and campaign success.
In addition to M5 Connect for Salesforce, M5 has prepackaged Connect offerings for other popular CRM and Applicant Tracking systems. They also offer an API for integration with niche packaged applications or home grown systems. For more information about M5 Connect or other products designed to improve sales productivity, visit /products/.
About M5 Networks
M5 Networks, the market leader in business phone systems, is redefining what a business phone system can do by offering a wide range of solutions for all types of businesses and needs. From managing a sales force to a call center, M5 Networks’ client-focused, cloud-based solutions allow businesses to work the way they want to, while connecting them to their customers and integrating their business-critical applications. Headquartered in New York City, industry-award winning M5 Networks pioneered hosted VoIP in 2000 and today provides more than 2,000 companies with enterprise-class phone systems. For more information, please visit www.shoretelsky.com.
Matthew Caldecutt / Courtney Greenberg
DKC Public Relations, Marketing & Government Affairs