Many companies struggle to legitimize unified communications or VoIP PBX upgrades in the current economic climate. The long-term savings associated with these services are not attractive enough to outweigh the generally higher upfront costs for many. However, according to IT News Africa, companies can focus on the many other advantages to UC solutions deployment so the initial costs seem almost trivial.
Advances in video conferencing, the cloud and mobility options show the wave of the future in telecommunications, and give a business so many more options than traditional PBX, even basic UC services, that adoption can produce savings sooner than many expect.
According to the news source, hybrid-cloud hosted PBX solutions are extremely cost effective, especially for multi-location businesses, as they do not have to implement a new service in each office, drastically reducing onsite installation costs. The combination of this with video, mobile and social offerings of UC can bring up employee productivity, quantifiably increasing revenue to balance the budget of new technology implementation.
Ultimately, the main selling point for VoIP and UC system is sustainability. As the fastest growing telecommunications solution, not migrating to these services soon could be a mistake, based on the fact that these trends are quickly overtaking all other telecom solutions.