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Home » Business Phone Systems » Add-on Services

Add-on Services

Completing your solution

The ShoreTel Sky solution starts with our world-class cloud based phone system for business.  To it, we can add any number of services to create a customized solution to meet your specific needs.

These optional services include:

  • Call recording: Record any inbound or out­bound call to enhance training, ensure compliance and identify telephone best practices. Record calls with the touch of a button and play them back or search them from a simple web-based interface.
  • On-demand conferencing: ShoreTel Sky Audio Conferencing gives users a permanent dial-in number and entry passcode you can use 24/7. Simply give each participant the call-in number and entry code to host a virtual meeting anytime and from anywhere.
  • ShoreTel Sky Scribe – Voicemail to email transcription: The ShoreTel Sky Scribe service transcribes voicemail messages into text and then sends them, along with a WAV file, to the user’s email.  No more dialing voicemail to see who called – it’s all there in the inbox.
  • ShoreTel Sky Fax: For many organizations, the fax machine remains an integral part of the communications tool set.  With ShoreTel Sky Fax, users receive incoming faxes in their e-mail inbox and send outbound faxes as email attachments. All without the cost and hassle of an  dedicated fax machine.

Helpful Resources

  • Full phone system feature list
  • ShoreTel Sky Call Conductor
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Add-on Services

  • Call Recording
  • Conferencing
  • Scribe – Voicemail to Email Service
  • Fax to Email Service
  • Quick Tour
  • View Demos
  • Contact Sales

Client Testimonials

We want to provide our employees with a good working environment and quality of life. The ShoreTel Sky phones enable them to be more efficient which gives them more opportunity to succeed.

Tim Patnode, IT Director Stark Automotive

ShoreTel has helped keep our NYC Office up and running during the darkest days we have experienced.

William Silliman, VP of IT & Development National Holdings Corp

ShoreTel Sky phones provide us with a priceless competitive advantage – the ability to personalize calls with candidates through the integration with our CRM.

Royice Franklin, Recruiting Director Abacus Services Corporation

ShoreTel Sky has unified our organization.

Lesley Edinboro, Managing Director of Information Technology Amnesty International USA
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Where are we going to be next?

Cystic Fibrosis Foundation Great Strides Walk – Texas
04/20/13 - 10/19/13 | Greater Austin Area, TX

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Client Support

  • email: skysupport
  • tel: 1-877-654-3573

Sales

  • tel: 1-877-776-6729

Headquarters

  • ShoreTel Sky
  • 1385 Broadway
    7th Floor

    New York, NY 10018
  • tel: 646-230-5000
  • fax: 646-230-5001

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