JobDiva ATS Integrates With ShoreTel Sky Phones
Phone + Job Diva integration for staffing
Control your phone from JobDiva
JobDiva is the largest, full service solution for the staffing industry with an extensive suite of products and tools, front to back-end, covering all staffing and recruiting needs. JobDiva re-engineered the traditional staffing organization to utilize the latest offerings that today’s technological tools provide.
ShoreTel Sky for JobDiva is a service provided by ShoreTel Sky that allows JobDiva users to interact or control a ShoreTel Sky phone from within the Job Diva application. This integration not only makes recruiters more productive, but it also gives managers a view into recruiter performance and best practices.
“ShoreTel Sky phones provide us with a priceless competitive advantage – the ability to personalize calls with candidates through the integration with our CRM.”
Royice Franklin, Recruiting Director, Abacus Services Corporation
First and foremost, ShoreTel Sky offers a great cloud phone system. To that, we add sophisticated integration with JobDiva. ShoreTel Sky users who also use JobDiva enjoy:
- Click–to-Dial – Start a call from within JobDiva anytime a phone number is available
- Inbound Screen Pops – Display lead or customer information before the call is answered
- Automatic Note Taking – Post a call note when you click–to-dial
- Real Time Analytics – Measure sales, support and operational success
ShoreTel Sky for Staffing
Staffing firms that rely on JobDiva choose ShoreTel Sky’s business phone system for reasons beyond its powerful JobDiva integration. Customers rely on ShoreTel Sky to improve bottom line performance through:
- Improved Recruiter Productivity – JobDiva integration makes each dial more efficient and automatically generates a record of each call, reducing manual effort and increasing accuracy.
- Better Business Intelligence – Staffing firms know the importance of having the right resources available at the right time. ShoreTel Sky’s business intelligence capabilities help managers staff to meet call volumes based on data, not hunches.
- Remote and Mobile Worker Solutions – The staffing industry is an increasingly mobile one with more and more recruiters traveling or working remotely. With ShoreTel’s unified communications solutions, people who are out of the office don’t need to be disconnected. Your team can enjoy all of the features of their office phones (including transferring calls and 4 digit dialing) from softphones, desk phones at home or even their own smartphone.
- Coaching and Training – Powerful features such as Barge and Whisper give supervisors the ability to listen to agent phone calls and provide on-the-fly coaching and quality management.
“We can use the ShoreTel phone system from home by logging into the portal to conduct business as easily as if we were in the office.”
Eric Silverman, President and CEO, Eric Robert Associates
For more information about how ShoreTel Sky is helping staffing firms like yours enjoy a state-of-the-art business phone solution with JobDiva integration, contact a staffing industry expert today.
- Eric Roberts Associates Customer Success Story
- Abacus Services Customer Success Story
- Frequently Asked Questions