Phone System Installation Services
Ensuring a smooth transition
Choose the phone system installation experience that’s right for you
ShoreTel believes that the transition to a new phone system does not have to be painful. Each new client is provided with resources dedicated to managing a smooth transition through the process from beginning to end. Because the requirements of each client are unique, we offer a variety of services to meet your needs.
ExpertStart
ShoreTel Sky ExpertStart is an on-site, white glove professional service designed to make implementing your new cloud phone system a stress-free, well managed experience. Our experts will be on-site to work with your internal IT resource or a trusted third party to deliver a complete, certified and integrated solution. ExpertStart minimizes the impact on your IT resources, speeds the timeline for implementation, simplifies the transition for your staff and ensures a predictable implementation cost.
Professional Services
Do you need a custom feature or have an unusually complex network or location configuration? Don’t worry. Our professional service experts are ready to assist clients with especially unique requirements. Members or our Engagement Team will work with you to outline a Statement of Work, so you’ll know in advance what to expect from the project.
JumpStart
ShoreTel Sky JumpStart is a professional service designed to make implementing your new cloud phone system a great experience with minimal cost. Our experts will work remotely with your internal IT resource or a trusted third party to deliver your solution. JumpStart is recommended for our clients with experienced IT resources or a trusted IT Partner.
DeviceLink
Now that you’ve selected ShoreTel Sky’s award winning cloud-based phone solution, you may be wondering how it can be integrated with your analog facility devices like door buzzers and overhead paging systems. Our DeviceLink service is perfect for companies that need this type of integration, but don’t want to configure or support it. It includes on-site installation by a professional technician, custom configuration, testing and turn up.