Unified Communications
Hosted UC Solutions For the Way You Want to Work
ShoreTel Sky Unified Communications Suite
What is Unified Communications?
Unified Communications (UC) is an evolving set of technologies that unifies human and device communications in a common context and experience. There are many different ideas about what constitutes a UC product or platform, but in short, UC is about breaking down the barriers between your computer and your desktop or mobile phone. When communications are unified, you can start, continue and document a conversation from the device of your choice.
Our UC as a Service Solution
ShoreTel Sky Unified Communications Suite is the easiest to use cloud-based communication service for companies that want to focus on their business instead of the business of running a communications platform. Based on our cloud phone system, ShoreTel Sky’s hosted UC solution streamlines communications and also integrates with business data to provide business intelligence so that customers can increase sales, customer satisfaction, or operational efficiencies in extraordinary ways.
We offer many products and features necessary for truly unified communications. They include:
- ShoreTel Sky Communicator
- ShoreTel Sky Scribe Voice Mail to Email Transcription
- ShoreTel Sky Fax – Fax to Email Services
- ShoreTel Sky Application Integration
- ShoreTel Sky Softphone
- ShoreTel Sky Mobility – Mobile VoIP
We offer a complete unified communications bundle that doesn’t ignore the most important modality today: voice. While other hosted UC competitors offer voice as an add-on, they don’t provide the full breadth of functionality, the professional installation, the proactive monitoring, or the end user support that a solution that grew from a voice platform can offer. ShoreTel Sky customers do not need to implement, configure, train, integrate, maintain, or upgrade their communications systems, because running a communications system isn’t their business, it’s ours.
We are constantly innovating to further enhance our hosted UC suite. ShoreTel Sky customers can look forward to even more capabilities including; Fixed/Mobile Convergence, SMS (text messaging) support, Telephony/Desktop integration, presence, PC to PC video chat and much more.