Cargo Airport Services USA (CAS) is based out of JFK International Airport and provides ramp, international cargo handling and facilities management services to over sixty carriers in sixteen cargo facilities throughout the United States and Canada, including New York’s JFK, Washington Dulles, and DFW in Dallas. The company has nearly two dozen facilities and is regularly adding more and new airlines. When a new airline selects CAS, the CAS IT must quickly make sure to get their new agents operating by that date, this includes making sure they have phones.
We sat down with CAS’s IT Manager, Vida Shaver, to chat about how the M5 phone system has impacted their business. The bottom line is that, “Because we have a managed phone system, all I have to do is call M5 to order the new phones and use the online portal to send them programming requests that they complete offsite. That’s a huge time and cost saver for our IT staff and ensures phones are customized and working quickly.”
If you’d like to learn more about how the ease and flexibility of a cloud based phone system could help you company grow, without the growing pains, read the rest of the CAS story.