Collateral
Download VoIP Datasheets, Whitepapers and More
This page contains information that you can download for easy distribution within your organization.
Product Data Sheets
Industry Specific Information
Whitepapers
Third Party Analysis
Other Resources
Product Data Sheets
- ShoreTel Sky Call Conductor
- ShoreTel Sky CONFeR On Demand Conferencing
- ShoreTel Sky Contact Center
- ShoreTel Sky Campaign Director
- ShoreTel Sky Communicator
- ShoreTel Sky Help
- ShoreTel Sky RePLAY Hosted Call Recording
- ShoreTel Sky RePLAY Quick Guide
- ShoreTel Sky Portal
- ShoreTel Sky Scribe
- ShoreTel Sky Softphone
- ShoreTel Mobility
- ShoreTel Sky Backup Circuts
- ShoreTel Sky Fax Solutions
- ShoreTel Sky Phone Assistant
- ShoreTel Sky Supported Phones
Industry Specific Information
- Automobile Dealerships
- Healthcare
- Legal
- Architecture Firms
- Property Management
- Real Estate (Residential)
- Real Estate (Corporate)
- Restaurants
- Staffing
Whitepapers
- Enterprise Telephony – The Case for Hosted Services
- Enterprise Phone Systems Buyer’s Guide – Focus Research
- Questions to Ask When Buying a New Phone System
- Capitalizing on the Telecommuting Trend
- Inside Sales Management – 2011 Trends Report – Focus Research
- Measure Sales Call Quality, Not Just Quantity
- Smarten Up, Your Customers are Listening
Third Party Analysis
- Gartner Magic Quadrant for Unified Communications as a Service, North America 2012
- SirusDecisions Vendor Profile
- Frost & Sullivan Customer Value Enhancement Award
Other Resources
- Call Recording Privacy Laws – Privacy Laws and Notice Requirements for Electronic Recording of Telephone Conversations.
- Infrastructure Risk Management
- International Rates