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Business Phone Systems Learning Center

If you're in the market for a phone system, the jargon may seem confusing. From IP PBX, to VoIP, few industries integrate more technologies than telephony. If you're not an expert but want to learn the basics, you've come to the right place. The articles below were developed to give you straightforward definitions and answers, and to help you make an informed decision for your business.

  • Analog Phone System vs. Digital Phone System

    Comparing Analog and Digital Telephone Systems: Worlds Apart

    This is a great time to purchase a new business telephone system, with more options and available features than ever before. Many buyers start by choosing between an analog and digital phone system. (more…)

  • PBX vs VoIP

    Why Are PBX’s Becoming VoIP-Based?

    Traditional phone systems, sometimes referred to as TDM (Time Division Multiplexers) or PBX (Private Branch Exchanges), have come a long way. They have morphed into a digital delivery of voice communications> and multimedia sessions known as VoIP (Voice over Internet Protocol) networks. (more…)

  • Virtual Auto Attendant

    What are the Key Benefits of a Virtual Auto Attendant?

    In the business world of the past, every office featured a switch room with live operators answering calls and taking messages. Today, those operators have been replaced by with sophisticated PBX virtual auto attendants that deliver economy, efficiency, and professionalism. (more…)