Business Phone Systems Learning Center
If you’re in the market for a phone system, the jargon may seem confusing. From IP PBX, to VoIP, few industries integrate more technologies than telephony. If you’re not an expert but want to learn the basics, you’ve come to the right place. The articles below were developed to give you straightforward definitions and answers, and to help you make an informed decision for your business.
- Analog Phone System vs. Digital Phone System
This is a great time to purchase a new business telephone system, with more options and available features than ever before. Many buyers start by choosing between an analog and digital phone system. (more…)
- PBX vs VoIP
Traditional phone systems, sometimes referred to as TDM (Time Division Multiplexers) or PBX (Private Branch Exchanges), have come a long way. They have morphed into a digital delivery of voice communications> and multimedia sessions known as VoIP (Voice over Internet Protocol) networks. (more…)
- Virtual Auto Attendant
In the business world of the past, every office featured a switch room with live operators answering calls and taking messages. Today, those operators have been replaced by with sophisticated PBX virtual auto attendants that deliver economy, efficiency, and professionalism. (more…)
- What to Include in a VoIP Phone System RFP
Writing a request for proposal (RFP) for a new telephone system is a big job, requiring a lot of information and no costly omissions. Completing this task with confidence requires patience, thoroughness, and attention to detail. (more…)
- Virtual Phone System Comparison
Virtual phone systems are here to stay: they perform well and are cost- effective. Five years ago, virtual phones were unknown by most IT professionals. Today, they are a sensible solution for expanding businesses large and small. (more…)
- What’s the Meaning of PBX?
PBX stands for Private Branch eXchange, and has become a general term used to describe a business telephone system that offers multiple inbound and outbound lines, call routing, voicemail, and call management features. (more…)