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Home » VoIP Resources » Business VoIP System Product Demos

Business VoIP System Product Demos

Take a tour of our cloud-based phone system product demos

It’s one thing for us to tell you that ShoreTel Sky is the most feature rich cloud-based phone service provider, but it’s another thing to show you. Welcome to our VoIP system product demo page, where you can actually see all our business VoIP product demos with the cloud-based features and functions that are most important for your company’s business phone system. We’ve broken them out into a few categories to make it a little more manageable, but be sure to check back, and check often, because we’re constantly updating with new videos. If you don’t see something that addresses your specific use case, request a personal demo, and we’ll set up a custom in person demo to walk you through our hosted phone system.

Call Features
Mobile
Application Integration
Portal
Contact Center

Call Features

Shared Line & Speed Dial

Product Demo -  Shared Lines & Speed Dial

Set up your most frequently used numbers and share your line with others to see call status and access voicemail.

Conference Calling

Product Demo -  Conference Calling

Initiate, manage and end conference calls.

Directories

Product demos - Directories

Find all your contacts with one touch.

Hold & Transfer

Product Demo -  Hold & Transfer

One touch to place a call on hold, transfer or end a call.

Barge & Whisper

Product Demo -  Barge & Whisper

Drop in on calls and give discrete pointers without the client hearing.

Support

Product Demo -  VoIP Support

Contact ShoreTel Sky support directly from your desk phone with one button.

Record

Product Demo - Record

Record your call no matter where you are in the conversation.

Mobile Back to Top

True Extension Functionality

Product Demo -  True Extension Functionality

All your desk phone functionality available on your mobile: extension dialing, transfer, hold and conference calling.

Inbound Calls

Product Demo -  Inbound Calls

Easily separate your personal and work related calls.

Mobility WiFi

Product Demo -  Mobility Wifi

Desk phone quality on your mobile device whether using WiFi or cellular services.

Application Integration Back to Top

Browser and Outlook Integration

Product Demo -  Browser & Outlook Integration

Integrate apps like your web browser and Microsoft Outlook into your phone system.

Inbound Screen Pops

Product Demo -  Inbound Screen Pops

Answer a call from within your CRM with all the record information for that caller.

Analytics

Product Demo - Analytics

Dashboards and metrics for an unprecedented view of team productivity.

Portal Back to Top

Portal Home Screen

Product Demo -  Portal Home Screen

Manage all your ShoreTel Sky preferences from your own web based portal.

Communicator

Product Demo -  Communicator

Collaborate with employees via chat, video or phone.

Call Routing

Product Demo -  Call Routing

Easily route calls to wherever you are.

Voicemail Configuration

Product Demo -  Voicemail Configuration

Easily route calls to wherever you are.

Contact Center Back to Top

CRM Integration

Product Demo -  CRM Integration

Integrate Contact Center with your CRM.

Contact Center Reporting

Product Demo -  Contact Center Reporting

Report and react on all your contact center activities.

Prioritized Routing

Product Demo -  Prioritized Routing

Contact center management tools for both agents and managers. Set status, check availability, prioritize queues and routing all in one interface.

Queues

Product Demo -  Queues

Add, remove, prioritize and track queues.

Shared Line & Speed Dial:

Conference Calling:

Directories:

Hold & Transfer:

Barge & Whisper:

Support:

Record:

True Extension Functionality:

Inbound Calls:

Mobility WiFi:

Browser and Outlook Integration:

Inbound Screen Pops:

Analytics:

Portal Home Screen:

Communicator:

Call Routing:

Voicemail Configuration:

CRM Integration:

Contact Center Reporting:

Prioritized Routing:

Queues:

Print
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Client Testimonials

Prior to ShoreTel Sky, we assumed that we couldn’t use a customer service representative for two jobs without sacrificing phone coverage. Once we saw the data, we realized that it was in fact, possible.

Calvin Sullivan, Chief Operations CM&F Group

Because we have a managed phone system, all I have to do is call ShoreTel to order the new phones and use the online portal to send them programming requests that they complete offsite. That’s a huge time and cost saver for our IT staff and ensures phones are customized and working quickly.

Vida Shaver, IT Manager Cargo Airport Services

Our goal is to provide excellent customer service. The ShoreTel Sky phone system assists in achieving that goal.

Kim Warrick, Client Services Manager New Jersey SHARES

ShoreTel Sky phones provide us with a priceless competitive advantage – the ability to personalize calls with candidates through the integration with our CRM.

Royice Franklin, Recruiting Director Abacus Services Corporation
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Where are we going to be next?

Cystic Fibrosis Foundation Great Strides Walk – Texas
04/20/13 - 10/19/13 | Greater Austin Area, TX

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