Salesforce.com has done it again. The Moscone center in San Francisco has been transformed into a cloud (and customer) wonderland. Technology enthusiasts of every stripe have converged for an event that will certainly be as entertaining as it is educational. More than 120,000 registrants from 65 countries are expected.
The first clue that this is a massive event is the fact that the City of San Francisco shut down a whole city block on Howard Street for the Dreamforce Plaza. It’s a “pop-up park” complete with artificial turf and an enormous inflatable structure. It hosts the Dreamforce Music Festival which features 10 bands and (we hear) the possibility of surprise guest appearances. It’s also a great place for attendees to network or enjoy lunch between sessions. See it come together with this awesome time-lapse video.
Need Help? No Problem
The Salesforce team has gone above and beyond this year to make sure that every attendee gets their questions answered. They have employees stationed thought the financial district and at every conference hotel ready to answer questions. If you can’t find a live person, no problem, you can call, email, Tweet, IM or send a text message to the Live Customer Engagement Center right on the show floor. Salesforce personnel are standing by to answer your questions and provide assistance. The SMS capability is powered by ShoreTel Sky for Salesforce and demonstrates how our integration brings the power of sending and receiving SMS messages from the business phone number right into Salesforce.
Showing Off Our Saleforce Mojo
ShoreTel is not only a partner of Salesforce.com, we’re a customer as well. We are leveraging Sales Cloud, Service Cloud and Knowledge to improve cross-department cooperation and make our customers even happier. We’ve been invited by Salesforce to share our story. If you are here, please join Heather Bennett, Brent Barbara and Ben Irvine on Wednesday, Nov. 20 at 1 p.m. at Moscone West, room 3002, to see our presentation, “Fulfilling CRM’s Promise: Sales and Service in the Cloud.”
If You Can’t Join Em’, Stream Em’
If you couldn’t make it to the event this year, don’t fret. Salesforce will be making many of the sessions available via live streaming. Starting tomorrow, you’ll be able to watch select sessions right from your own device. Don’t miss this great opporutnity to take part in this truly special event. Keynote speakers include Marc Benioff, Marissa Mayer, Sheryl Sandberg and many other great speakers.
We hope you have a great show and don’t forget to drop by for a visit. We’re wearn’ team ShoreTel Orange at booth N1818.