No matter what the initiative, the deployment of a company-wide system must be smooth and structured in order to succeed. Unified communications is no exception to this rule, but has a few advantages that make it easier to do.
According to Voice and Data, the goal of any UC solution should be simplicity. However, no matter how easy the system is to use, implementing it can be complex. In order to make the process as trouble-free as possible, a business needs to approach it with goals and a structure in mind.
It is important to not only know the end-goal of the business UC service, but also the individual needs of employees that need to be met with the solution, according to the news source. UC can be broken into various aspects like voice, video and text, which make this easier. If a company does not need video conferencing support, this service can be cut, removing one aspect of the complexity.
Once these needs have been addressed, reaching structured adoption is easy. A business needs to prioritize the different aspects of the system, then begin deployment.