In the upcoming annual conference between ShoreTel and its service partners, ShoreTel will restate its commitment to providing hosted VoIP solutions and Internet telephony alongside solution providers to ensure availability to markets. Also on the agenda is the explanation for keeping its rebranded M5 hosted VoIP service, ShoreTel Sky, on direct sale.
Thanks to its network of solution providers, ShoreTel has both raised shares and increased its market share against current competitors in the market, including Microsoft and Cisco. In addition to ShoreTel’s strong ties, adding on the M5’s capabilities has given them the edge they require to please growing technology demands from customers seeking hybrid or hosted solutions. This growing pool of customers hopes to replace their current on-premises telephony system with the technology provided through the M5 network.
Read more at Unified Communications Strategies.