The demand for Voice over Internet Protocol (VoIP) is quickly rising and will likely soon surpass traditional phone technology among small businesses. A rise in productivity and the promise of lower costs might be enough to convince companies to use this cloud-based phone system.
According to a recent report by market research firm Global Industry Analysts, VoIP services have become more popular among company owners who utilize voice technologies to conduct business. The report suggested that the popularity of VoIP systems among SMBs will eventually drive the VoIP global market to be worth as much as $20.8 billion by 2018.
"VoIP is probably the most widely used landline alternative, especially among businesses," wrote Forbes' Kate Harrison. "Many believe that VoIP will soon replace landline phones entirely."
PRWeb analyzed the findings of the GIA report and confirmed that switching over to a VoIP service from an older phone system provides benefits to organizations searching to improve their unified communications model.
Productivity levels will rise
The boost in productivity in the workplace is one reason why SMBs are attracted to switching over their business phone systems. With VoIP, small businesses no longer have to worry about possible connection issues that users of the old technology might face, including system overloads and power failures. Instead, organizations can spend more time focused on conducting business with uninterrupted service. Since most VoIP services are based in the cloud, small business owners can drop in on conference calls virtually anywhere there is a an internet connection.
Businesses expected to save money
While businesses that use older technologies are forced to create distinct voice and data networks that can affect the cost of a phone call, VoIP uses the existing internet infrastructure to place free calls on a single network, which ultimately lowers the cost, according to PRWeb.
"By implementing VoIP, companies could slash a whopping 40% to 70% from their monthly telecommunication bills," WhichVoIP CEO Michelle Barker told ITWeb. "When the cost of a VoIP solution over its entire lifetime is compared to that of a traditional telephony system, it is also far more cost-effective to maintain and expand."
The growing trend of VoIP service adoption has influenced many businesses to follow suit and leave behind the technology of the past. Considering the benefits of lower prices and higher productivity rates, it is likely that VoIP represents the future of telephony.