Why a Managed Phone System
Cloud based is great, Managed is better
You can focus on the phone call, we’ll focus on the phone system
A well-managed phone system feels easy. It just works. We’ve discovered that a fully managed cloud phone system is what users need to get real impact out of the complexity and power of VoIP services, especially for changing, growing, dynamic companies.
A managed system is all part of the ShoreTel Sky Experience. If you select ShoreTel Sky, you’ll get:
- Expert project managers to run your implementation.
- A dedicated team that monitors system issues and feature usage. They will proactively help you improve and stay “in tune” over time.
- On-demand support and training, not only for system administrators, but also for end users who simply double-tap the “?” button on their phones to reach support.
- Attention to your customer’s customer. The right call flow gets callers where they want to go quickly, keeping your staff exactly as accessible as they want to be.
- Experts-on-tap to guide you through using our value added services like contact center or application integration.
- Focus on the future of cloud communications and resources dedicated to further innovation.